Bed99 places the highest priority on the security of every user's personal information. This Privacy Policy clearly outlines what data is collected, why it is collected, and how it is kept secure.
A quick overview of the key pillars of bed99's data protection policy
Every transaction and piece of personal information on bed99 is protected by SSL/TLS encryption, keeping your data completely inaccessible to any third party.
Your data is stored on internationally certified secure servers. Regular security audits quickly identify and resolve any vulnerabilities.
Bed99 never sells your personal information to any third party. Your data is used solely to improve our services.
Only authorized personnel may access your data for specific, defined purposes. Every access is logged and reviewed on a regular basis.
You may request deletion of your account and associated data at any time. bed99 will erase all information beyond what is legally required to be retained.
If you do not wish to receive promotional messages, you can easily opt out. bed99 respects your preferences and will not send you unwanted communications.
Bed99 (bed99.pro) is a trusted online betting and gaming platform built for users in Bangladesh. This Privacy Policy ("Policy") applies to bed99 and all of its associated services. By using the bed99 website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy.
We believe transparency is the foundation of trust. That is why this policy explains in plain terms — what data bed99 collects, why, how it is used, and how long it is kept. Respecting your privacy is our responsibility, and we are committed to upholding it at all times.
Although this Privacy Policy is written in Bengali, the original English version shall be considered authoritative in the event of any legal dispute.
Bed99 follows international data protection standards. Our Privacy Policy is aligned with GDPR-inspired principles, and users will be notified in a timely manner of any changes.
Bed99 only collects information that is necessary to provide services, ensure security, and meet legal obligations. A detailed breakdown of the data we collect is provided below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID/passport | KYC Verification & Age Confirmation |
| Contact Information | Email, Phone Number, Address | Account Management & Notifications |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Device Information | IP Address, Browser, OS | Security & Fraud Prevention |
| Usage Data | Game history, session duration, betting records | Service Improvement & Responsible Gaming |
| Cookie Data | Preferences, session tokens, analytics | Improving User Experience |
Bed99 never collects unnecessary data. We only gather what is strictly required to deliver our services — this is part of our data minimization policy.
Bed99 uses the data it collects for the following purposes only. We never misuse your information or use it beyond its stated purpose:
Your data is used only for the purposes stated above. Your consent will be obtained before it is used for any new purpose.
Bed99's website and app use cookies and similar technologies to enhance your experience and analyze platform performance.
Types of cookies used on bed99:
You can disable analytics and performance cookies from your browser settings. However, disabling essential cookies may cause certain parts of the service to not work properly.
Bed99 uses industry-leading technology and practices to protect your privacy. Our security infrastructure operates across multiple layers:
Keep in mind — no one can guarantee 100% security online. Stay vigilant: use a strong password and keep 2FA enabled.
Bed99 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Policy |
| Gaming History | 3 Years | Responsible Gaming Tracking |
| Support Contact | 2 Years | Service Quality Improvement |
| Analytics Data | 1 Year (Anonymous) | Platform Development |
Once the retention period has passed, data is securely and permanently deleted. Some data may be retained for a specified period due to legal obligations, but it remains strictly protected.
As a bed99 user, you have full rights over your own data. Your key rights are outlined below:
To find out what information bed99 holds about you, submit a request to Support. It will be provided free of charge within 30 days.
You can request corrections to any inaccurate or outdated information. Once verified, updates will be made promptly.
You may request deletion of your data beyond what is required by law. Action will be taken within 30 days of the request.
In certain circumstances, you may request that the processing of your data be temporarily suspended.
You may request an export of your data in a readable format (CSV/JSON).
You can object to marketing communications or certain types of data processing at any time.
Bed99 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's information has been submitted, the relevant account will be closed and the data deleted immediately.
If you believe a minor is using bed99, please notify our support team immediately.
Bed99 may update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you as follows:
Continued use of bed99 after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.
For any privacy-related questions or concerns, please reach out to our support team. We are always here to help.
Frequently Asked Questions About the Privacy Policy