Entertainment is great — but better when kept within limits. bed99 believes real enjoyment comes when gaming is controlled, mindful, and responsible. Learn about our responsible gaming policy and protection tools.
Safety measures bed99 has in place to protect its users
Set your own daily, weekly, or monthly deposit and betting limits based on your personal budget. You will receive an automatic alert if you are approaching your limit.
If you are feeling tired or stressed, you can voluntarily pause your account for anywhere from 24 hours to 30 days. No games or bets can be placed during this time.
If you feel you need a long-term break from gaming, use the permanent self-exclusion option. The ability to close your account for good is always available.
Set a maximum time limit for each gaming session yourself. When the time is up, bed99 will automatically log you out — keeping you from spending more time than intended.
Gaming will stop automatically if your losses exceed a set amount. This tool helps protect you from significant financial harm.
Bed99's 24/7 support team is here for any issue. Professional counseling referrals are also available when needed.
Responsible gaming means enjoying gaming purely as entertainment, staying within your financial means, and never letting gaming become the central focus of your life. bed99 upholds responsible gaming principles because we want every user to thrive in the long run.
Online betting and casino games are a source of entertainment for many people. But without awareness, they can develop into an addiction. bed99 believes that with the right information and safety tools, every user can stay in control of their own gaming.
Online gaming is growing rapidly in Bangladesh, and bed99 has made responsible gaming a top priority from day one. Our platform provides tools that keep users informed and safe.
Gaming is entertainment, not a way to make a living. Never chase losses hoping to win back what you have lost — this is the most important rule of responsible gaming.
People often do not realize when their gaming habits are becoming problematic. Check the signs below — if three or more apply to you, it is time to seek help:
Spending more money than your budget allows
Chasing losses by playing again
Unable to stop gaming even when you want to
Hiding your gaming from family and friends
Finding it hard to focus on work or studies
Gaming with borrowed or loaned money
Feeling restless or irritable when not gaming
Cutting back on sleep or meals to game
Follow these core principles for responsible gaming at bed99. Sticking to these guidelines keeps gaming enjoyable and prevents it from becoming a burden:
Play for entertainment only — don't treat it as a source of income
Set a budget in advance and stick to it strictly
Accept losses — don't chase them by playing more
Take regular breaks — do not play for hours on end
Avoid gaming when stressed or emotionally low
Let your family know how much you are gaming
Do not game in front of children or alongside them
If you exceed your limits, contact bed99 support immediately
Log in to the bed99 platform and activate any of the following safety tools from your account settings at any time. They take effect immediately:
Go to Settings → Responsible Gaming → Deposit Limit to set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Go to Settings → Session Limit to set a maximum duration for each gaming session. Once the time is up, you will be logged out automatically.
Go to Settings → Self-Exclusion → Cooling Off to take a break of 24 hours up to 30 days. Your account remains active during this period, but you will not be able to place any bets or play any games.
Go to Settings → Self-Exclusion → Permanent to close your account for good. This is a final decision, and you will need to wait at least 6 months before requesting a review.
For any issue, reach out to bed99 support via live chat or email. Our team is available 24/7.
If you feel gaming is affecting your life, you don't have to face it alone. bed99 can refer you to various professional support services. Follow the steps below:
Seeking help is not a weakness — it takes courage. bed99 is always here for you.
Ask yourself — if most of your answers are "Yes", seek help:
Did you spend more than your budget last month?
Have you played again to try to win back lost money?
Struggling to stop gaming?
Hiding your gaming from family?
Gaming under stress?
Cutting back on sleep or work to game?
If you answered "Yes" to more than 3 questions, contact bed99 support.
These limits are based on recommendations from international responsible gaming experts.
We're always here for you, whatever the issue. Your privacy is fully protected.
Learn how each responsible gaming tool at bed99 works
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Decide in advance the maximum amount you are willing to bet per wager or within a set time period. This protects you from placing large bets on impulse.
Gaming will stop automatically once you have lost a set amount. This tool is the most effective way to keep financial losses under control.
Set a maximum duration for each gaming session. You will be logged out automatically when the time is up and will need to log back in for the next session.
At set intervals (for example, every 30 minutes), a notification will appear showing how long you have been playing and how much you have won or lost. This helps you stay aware.
Take a temporary or permanent break. Cooling-off periods range from 24 hours to 30 days. Permanent self-exclusion closes your account for good.
Frequently Asked Questions About Responsible Gaming